Delete your JodiQ account

Using the app or website

Sign in, open Settings → Delete Account, and choose Permanent.

Without the app

Email support@jodiq.com from the email address you registered with, with the subject "Delete my account". We will delete your account within 7 days and confirm by email.

What is deleted

Your profile, photos, partner preferences and account.

What is kept, and for how long

• A protected copy of your profile, ID proof and sign-in records (IP addresses and devices), for one year to help investigate fraud, then permanently erased. Nobody can see it, and it is shared only with the police or a court on a lawful request.
• Records of blocks and reports, so a blocked person cannot return with a new account.
• Payment records, as long as tax law requires.
• Messages you sent stay with the people you sent them to, as they are part of their conversation too.

Full details are in our Privacy Policy.

Just want a break?

Choose Settings → Delete Account → Temporary instead. Your profile is hidden from everyone until you sign in again.